Purpose of personal information acquisition

This site provides personal information such as e-mail address, name, address, credit card, etc. by registering as a member, purchasing products, applying for gifts and sweepstakes, and cooperating with online surveys to improve the website. We may ask you to provide it within the range of the purpose of frying next.
To provide the services that customers desire, such as delivering products to customers and delivering emails.
To obtain statistical data to take measures to provide customers with higher quality services.

  1. To provide the services requested by the customer, such as delivery of ordered products and delivery of e-mail newsletters.
  2. To obtain statistical data to take measures to provide higher quality services to our customers.

Security management of personal information

In order to properly manage personal information, this site will take necessary measures such as maintaining a security system and establishing an in-house management system, implement safety measures, and strictly manage personal information.

Use of personal information

As a general rule, this site shall use your personal information within the scope of the above-mentioned "purpose of personal information acquisition", and if you use it outside the scope of "purpose of personal information acquisition", you must use it in advance. You shall obtain the consent of.

Disclosure or provision of personal information

This site does not disclose or provide your personal information to third parties except in the following cases.

  1. When the customer has given consent in advance.
  2. When this site discloses or provides to the outsourced business to the extent necessary to provide the service desired by the customer.
    We entrust the information necessary for business to the following business consignment companies. These companies are obliged to keep personal information confidential and are prohibited from using the information for any other purpose.
    1. As a product delivery service: orderer name, delivery address information, delivery product information

      ・ Sagawa Express Co., Ltd.

    2. As a credit card payment service: credit card information and order information

      ・ Shopify Japan Co., Ltd.

      ・ GMO Epsilon Co., Ltd.

  3. When disclosing or providing statistical data in a format that does not identify an individual.
  4. When we conclude a contract such as confidentiality obligation regarding personal information, prohibition of re-provision and sharing of responsibility in the event of an accident, and disclose or provide personal information to a third party whose handling equivalent to this site is guaranteed.
  5. When a disclosure request with legal obligation is received from a court, prosecution, police or other judicial or administrative agency.
  6. When this site reasonably determines that it is necessary to protect the rights, property, safety, etc. of this site or a third party.

About correction / suspension of use of personal information

If you wish to correct your personal information or suspend its use, please contact us from the inquiry page. After confirming that you are the person, we will respond promptly.

* On this site, "Confirmation / change of registered information (* Will it change in the future?)" So that you can check whether the personal information registered by the customer is accurate and up-to-date, and always update the information. We also have a page.
Please note that we may confirm your identity when making inquiries about customer information.

Revised privacy policy

We plan to review this "privacy policy" as necessary and improve it as needed to reflect customer feedback. When this site publishes a revised version of this privacy policy, we will also update the last update date on this page. If we make any material changes to this Privacy Policy or the way we use your personal information, we will prominently notify you of these changes before making such changes. Please check this privacy policy regularly to see how our site protects your customer's information.

contact information

Enex Koube GK
3-256 Motomachi Kokadori, Chuo-ku, Kobe City, Hyogo Prefecture

Email address: (business hours 12: 00-21: 00)

Phone number: 078-367-2320

* Excluding Thursday regular holidays